Insurance companies encounter huge operational inefficiencies because of their outdated platforms. Their legacy systems, designed decades ago, make it almost impossible to process workflows smoothly. The old technology needs... Read more »
When talent is limited and budgets are tightening, building a capable team becomes a major challenge. The hiring approach, whether building an in-house team or using staff augmentation directly... Read more »
Introduction: the growing importance of AI-powered attribution analytics In the modern digital landscape, marketers are inundated with data from a multitude of sources, including social media campaigns, search engines,... Read more »
Artificial intelligence has changed how people interact with technology. What started as chatbots that could answer simple questions has now evolved into AI companions capable of emotional understanding, humor,... Read more »
Infrastructure automation promises faster deployments, less human error, and more reliable operations. But in practice, many organizations fall short. A 2024 survey by Enterprise Management Associates found that only... Read more »
Growth-ready SMEs are demanding more than just fast funding. They want insight, flexibility, and control. That’s why Bizcap, one of the world’s fastest-growing non-bank lenders, has joined forces with... Read more »
In any busy contact centre, there’s one constant: people talking. Dozens, hundreds, sometimes thousands of calls happen every day-each one packed with details about what customers need, how they... Read more »
In recent years, I have witnessed a shift in how regulators think about oversight. Traditionally, agencies like the FCA and Ofcom have relied on periodic audits, inspections or self-reporting... Read more »
Rethinking Print in a Digital World The Managed Print Services (MPS) industry represents a dynamic and increasingly vital part of today’s digital business landscape. Over the past few years,... Read more »
If you’ve built or managed a website in the last few years, you’ve probably noticed the shift. AI is no longer a futuristic buzzword; it’s here, writing code, testing... Read more »
