In this contributed article, Jemiah Sius, Director, Product Management, New Relic, discusses the difference between good and bad SLIs — and how that can inform creating the best SLOs to measure improvement. Establishing SLIs and SLOs will result in a simpler and more responsive observability practice, tighter alignment with the business, and a faster path to improvement. It’s simple and easy to get started, practice this on one service and see how well it works.
