Every day, healthcare teams spend countless hours verifying insurance eligibility, switching between payer portals, and waiting on hold. As patient volumes rise and payer rules grow more complex, these... Read more »
In any busy contact centre, there’s one constant: people talking. Dozens, hundreds, sometimes thousands of calls happen every day-each one packed with details about what customers need, how they... Read more »
A text-to-speech extension is a software tool that can convert written text into spoken words. This type of extension is designed to improve accessibility and productivity for users who... Read more »
