With 71% of consumers expecting personalized interactions and willing to switch brands due to poor experiences, customer experience is now a key competitive battleground. Companies must leverage data analytics... Read more »
While historically, there are always misunderstandings about a new technology or methodology, it seems to be even worse when it comes to generative AI. This is in part due... Read more »
When it comes to fintech companies, knowing who their customers are, verifying that they are who they claim to be and making sure that their platform isn’t misused to... Read more »
