Why AI isn’t just hype – but a pragmatic approach is required

After all the headlines we have read about how amazing Artificial Intelligence (AI) is and how businesses would literally stagnate if they didn’t have it, it was interesting to... Read more »

Six Use Cases of Conversational AI in Public Sector Governance

Today’s citizens expect seamless, convenient interactions with government entities, akin to the experiences they have with consumer-facing businesses. However, public sector organizations often struggle to meet these rising expectations... Read more »

How Conversational IoT Will Redefine How We Interact with Devices

The below article is a summary of my recent article on Conversational IoT. The integration of artificial intelligence and Internet of Things is giving rise to a new breed... Read more »

Next Frontier in Conversational AI: Large Language Models

Chatbots have made strides in engaging users in basic transactional exchanges about customer service issues, product orders, appointments, and the like. But when it comes to open-ended dialogue covering... Read more »

How Conversational AI Can Help Startups Better Understand Their Customers

From smartphones to website architecture, conversational artificial intelligence is all the rage. A subsection of AI, it understands what you say and can hold an intuitive conversation. Modern consumers... Read more »
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