As 2024 comes to an end, I find myself worrying about a couple of aspects of the rapid progress we’ve made with AI this year. 2024 will certainly go... Read more »
Data analytics is moving at the speed of light. Are you keeping up? Machine learning-powered analytics enabled faster analysis for larger datasets, and then came generative AI (GenAI), bringing... Read more »
Businesses often receive different kinds of information from various sources. Extracting valuable insights from this wealth of information can be challenging. However, doing so is crucial for making the... Read more »
Contact centers act as a bridge between organizations and their customers. The demand for them is increasing daily, as customers expect quick, efficient, and personalized responses. Here comes the... Read more »
Large language models (LLMs) have advanced beyond simple autocompletion, predicting the next word or phrase. Recent developments allow LLMs to understand and follow human instructions, perform complex tasks, and... Read more »
Modern businesses operate under the pressure of high-expectation lifestyles. Customers expect better efficiency and personalization in one click. But honestly, human agents are only human. They cannot be everywhere... Read more »
AI implementation is a common practice for financial organizations looking for predictive analytics to enhance their decision-making and minimize business risks. However, the integrity of finance data used to... Read more »
The world of data science has become so complex, especially given the rise of AI, that no individual can be an expert in every aspect of the field. As... Read more »
The below is a summary of my recent podcast on AI ethics and human futures. If your business strategy doesn’t include “what if” scenarios, you’re sleepwalking into irrelevance. Fiction... Read more »
Physicians are overburdened by ineffective workflows, and patients are exhausted by long waiting times and poor outcomes. And with all of this, healthcare costs keep rising. Just recently, PwC’s... Read more »
