trains@insider.com (Taylor Rains) / Insider: Tech
Frustrated Southwest pilot and union rep says the airlines flight meltdown was caused by outdated s – Southwest union VP Captain Michael Santoro told Insider that the company simply did not know where its crews were, forcing avoidable cancelations.Passengers wait in line to check in for their flights at Southwest Airlines service desk at LaGuardia Airport, Tuesday, Dec. 27, 2022, in New York.Passengers wait in line to …
